1. Introduction

At Mafhoom, we are committed to protecting your privacy and personal data.

By using the app, you agree to this Privacy Policy, so we encourage you to read it carefully before continuing to use the app.

2. Information We Collect

We collect information to improve your experience within the app, including:

• Name, email address, and phone number.
• Device information such as device type, operating system, and app version.
• Usage data, including lessons viewed, session duration, and performance metrics.
• Any additional information you voluntarily provide when contacting us.

3. How We Use Your Information

We use your data for the following purposes:

• Enhancing the quality of educational content and services.
• Sending in-app notifications and alerts related to the app (never for external advertising purposes).
• Responding to your inquiries and providing technical support.
• Analyzing usage patterns to improve and develop the app.

4. Data Sharing

• We do not sell your data to any third party.
• Some data may be shared with our technical partners solely to improve services, under strict agreements that respect your privacy.
• Data may be disclosed to legal authorities only if required by law or a formal legal request.

5. Data Protection

We implement technical and organizational measures to protect your data from unauthorized access, alteration, deletion, or misuse.

6. Your Rights

• You have the right to access, update, or delete your personal data by contacting us.
• You may opt out of notifications or request account deletion at any time.

7. Policy Updates

We may update this Privacy Policy from time to time in line with technical or legal developments.
 Any significant changes will be communicated through an in-app notification.

8. Contact Us

If you have any questions or requests related to your privacy, please contact us at:
 info@mafhoom.world